Privacy policy

This Privacy Policy applies to all processing of personal data that takes place when you access the website. www.mimcook.com, (hereinafter, the “Web”) or request or make use of any of the services and functions of the Web, such as, for example, requests for information, subscription to promotional offers and other discounts, the online store, etc., (hereinafter, the “Web Services”).

1. Responsible for the treatment

PAELLAS ALTA PRECISION, S.L., (hereinafter, “Mimcook”)

C.I.F. nº B-66978446

Registered office located at Avda. Diagonal nº 343, 2º 1ª of Barcelona (CP 08037),

Registered in the Mercantile Registry of Barcelona in Volume 45867, Folio 126, Page B-501416.

The customer service telephone number is (+34) 650 431 829 and the e-mail address is hola@mimcook.com.

2. Type of information processed

Mimcook treats your personal data through the Web, either directly, through forms, which include the data necessary to attend or provide the requested Web Services (name and surname, address, ID, bank details, etc.), or indirectly through the use of “cookies” and other unique identifiers to collect certain information when your Internet browser or your device accesses the Web.

3. Purposes of the treatment

Mimcook treats the information you provide in order to provide and improve the Web Services requested by you and, in particular, for the following purposes:

  • User service: to respond to queries, requests for information, complaints and suggestions that you can make through the Web.
  • Commercial communications: to send you commercial information about Mimcook products and services, promotional offers and other discounts.
  • On-line sales: to perfect and execute the electronic sale of Mimcook products through the Web, manage the shipment of products and process payments.
  • Analysis and improvement of Web Services: to improve and recommend Web features and Web Services that may be of interest to you, identify your preferences and personalize your Web experience through the use of cookies and other identifiers such as your computer’s IP address.
4. Time of conservation of personal data

The personal data provided will be kept for the time necessary for the purpose for which we process your data, to maintain the business relationship or are required to meet your requests, as well as for the time necessary to comply with legal obligations and meet the possible responsibilities that may arise from compliance with the purpose for which the data were collected.

5. Legitimacy for data processing

The legal basis for the processing of the data will depend on the purpose for which they have been obtained and processed by Mimcook.

Thus, for example, the processing may be necessary for the performance of a contract or the fulfilment of a legal obligation, in case you use the service of the online shop.

The legal basis for the processing of your personal data may also be your consent if it concerns the sending of information about Mimcook products and services. In no case, the withdrawal of this consent will condition the perfection and execution of any sale carried out through the service of the on-line shop.

And, also, the legal basis for the use of cookies may be the consent or the legitimate interest of Mimcook to allow the operation and applications of the Web optimally through technical and functional cookies.

6. Recipients of the data

Mimcook may transfer your data to the competent administrations and authorities for the fulfilment of legal obligations.

Likewise, this website has been created and developed through the services provided to Mimcook by WordPress, which may also collect and process your personal data as it provides the tools and technology necessary for the proper functioning of the website.

7. Use of cookies and other Web technologies

We collect information through the use of cookies and other similar technologies (invisible pixels). Cookies are a file that is downloaded to your computer or other device when you access certain web pages that collect information about your browsing on that website. In some cases cookies are necessary to facilitate navigation and allow to store and retrieve information about browsing habits of a user or your computer, among other things and, depending on the information they contain and the way you use your computer, can be used to recognize the user.

It will be completed depending on how the cookie notice is resolved.

8. Commercial mail policy

In accordance with current legislation Mimcook does not engage in spamming practices, so it does not send commercial emails that have not been previously requested or authorized by the user.

The User may revoke this consent at any time by writing to the postal or e-mail address of Mimcook.

Exceptionally, and in accordance with Article 21.2 of Law 34/2002, of July 11, 2002, on information society services and electronic commerce, the User who has purchased any of Mimcook’s products or services is informed that their e-mail address may also be used by Mimcook to send them, without their prior consent, commercial information about other Mimcook products or services that are similar to those that were initially contracted. However, the User may object at any time to the sending of such commercial mailings by writing to the postal or email address of Mimcook.

9. Rights of the interested party

Every user of the Web has the right to obtain information about whether Mimcook is processing their personal data, so you can exercise your rights of access, rectification, deletion and portability of data and opposition and limitation to their treatment before PAELLAS ALTA PRECISION, S.L., Avda. Diagonal nº 343, 2º 1ª de Barcelona (CP 08037) or at the e-mail address hola@mimcook.com, attaching a copy of your ID card or equivalent document. Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, you may lodge a complaint with the national supervisory authority by contacting the Spanish Data Protection Agency, C/ Jorge Juan, 6 – 28001 Madrid.